Back in 2020 when the pandemic was new and really scary and no one was going anywhere on vacation that summer we decided to buy a pool. Apparently we weren't the only one with that idea. They had none in stock but were expecting deliveries in August. We'll the factory shut down and twenty months later the pool is in my backyard waiting for the i talkers to set it up. If this had been in any other time this would be considered insane and poor customer service. But, we were in the heart of the COVID 19 panic. The guys at this location were always apologetic, polite, friendly and would always take my call and go over the status of my order. They also called me when the had a final ETA for arrival.